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Legal · Updated September 1, 2026

Privacy Policy

How BlancReserve collects, uses, and safeguards the personal information you share with our concierge team and platform.

1. Information We Collect

We collect information you provide directly, including contact details, passenger and guest information, travel preferences, payment information, and any details shared with your concierge to fulfill a request.

We also collect limited technical information automatically, such as device type, browser, approximate location, and usage patterns on our website, to help us maintain and improve the platform.

2. How We Use Your Information

Your information is used to arrange and coordinate requested services, communicate with you about bookings, process payments, meet regulatory and security obligations of our operator partners, and improve the quality of our concierge experience.

3. Sharing With Operators & Partners

To fulfill a booking, we share only the information necessary with the relevant licensed operator, carrier, vessel, property, or vendor — such as passenger manifests required for aviation security, or guest details required for a reservation. We do not sell your personal information to third parties.

4. Digital Asset Transaction Data

When you elect to pay with a supported cryptocurrency, limited transaction data — such as wallet address and network confirmation details — is processed through our regulated digital asset payment infrastructure to verify and settle your payment. This data is retained only as required for compliance and financial recordkeeping.

5. Data Security

We maintain administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, alteration, or disclosure. No system is completely secure, and we encourage you to safeguard your own account credentials.

6. Data Retention

We retain personal information for as long as necessary to provide our services, comply with legal and regulatory obligations (including aviation security and financial recordkeeping requirements), resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact our operations desk and we will respond in accordance with applicable law.

8. Contact

For privacy-related questions or requests, reach our concierge operations desk through the contact channel available 24/7.